I get loading gifs or blank spaces instead of thumbnails

Some templates or plugins have a ‘lazy load’ feature where images are not loaded until they are visible on the page. The gallery has its own lazy load function. If there are two lazy loading functions acting on the same image, the image may not load.

To fix this problem, please see if your template or plugin has an option to exclude images. Please exclude the images that have a class of ig-slideshow-image ig-scroller-img ig-thumbs-grid-image. If this does not help please send ignite gallery support a link to the problem page.